What is your return policy?

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Skatesonhaight.com, you may return the item within 30 days of delivery for a full refund or exchange. The item must be unused and in its original packaging. To initiate a return, simply contact our customer service team and provide them with your order details. They will guide you through the return process. Please note that some items, such as custom-made products or used skates, may be subject to different return policies. We strive to make the return process as simple and hassle-free as possible to guarantee a positive shopping experience with us.