What is your return policy?

Our return policy is designed to ensure customer satisfaction. We understand that sometimes returns are necessary, and we strive to make the process as convenient as possible. If for any reason you are not completely satisfied with your purchase from SitStay.com, you may return the item within 30 days of delivery for a full refund or exchange. Items must be unused, in their original packaging, and in resellable condition. Please note that customers are responsible for return shipping costs unless the item arrived damaged or defective. To initiate a return, simply contact our customer service team who will guide you through the process. We value your satisfaction and are committed to providing a hassle-free return experience.