Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but there are certain conditions that apply. If you wish to cancel your order, you must do so within 24 hours of placing it. After this time frame, cancellation may not be possible as your order might have already been processed and shipped. To cancel or change your order, simply contact our customer service team via email or phone, providing them with your order details. They will assist you further in canceling or modifying your order, depending on its status. However, please note that if your order has already been shipped, you may need to proceed with our return or exchange policy instead.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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