What is the return policy?

Our return policy at Shoezoo.com is designed to ensure the utmost satisfaction of our customers. We offer hassle-free returns within 30 days of the purchase date. If you aren't completely satisfied with your purchase, you can easily return the item for a refund or exchange. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that the returned item must be in its original condition, unworn, and in its original packaging. We highly recommend trying on your shoes indoors to ensure their fit and avoid any potential damage. Once we receive the returned item, we will process your refund or exchange within a reasonable timeframe. Refunds will be issued to the original payment method used, while exchanges will be shipped promptly based on availability. For further details, feel free to refer to our full return policy on our website or contact our customer service team.