Are there any restrictions on returns or exchanges?

Asked a year ago
Yes, there are certain restrictions on returns or exchanges at Shermanbrothers.com. Customers are eligible to return or exchange merchandise within 30 days of purchase, provided that the item is in its original condition with all tags attached. However, there are a few exceptions to this policy. Personalized, custom-made, or final sale items cannot be returned or exchanged. Additionally, socks and undergarments are non-returnable for health and hygiene reasons. The customer is responsible for any shipping fees associated with the return or exchange, unless the item received was damaged or incorrect. To initiate a return or exchange, customers must contact customer support and obtain a return authorization number. Further details regarding the company's complete return and exchange policy can be found on the Returns and Exchanges page of the Shermanbrothers.com website.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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