What is the process for returning a defective product?

If you receive a defective product, please contact our customer service team to initiate the return process. You will be asked to provide details about the defect and may need to provide photos or other evidence. Our team will then review the information provided and determine whether a replacement, refund, or store credit is appropriate. If a return is authorized, we will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the defective product, we will process your replacement, refund, or store credit accordingly. Thank you for your understanding.