What if I receive a defective product?
Asked a year ago
If you receive a defective product from SexyShoesExpert.com, we apologize for any inconvenience caused. We take quality control seriously and strive to ensure that all items are in perfect condition before shipping. In the event that you do receive a defective product, please contact our customer service within 48 hours of receiving the item. We will gladly assist you in resolving the issue, whether it's by providing a replacement, arranging for a repair, or offering a refund. Please be prepared to provide details and supporting evidence, such as photographs, to help us assess the defect accurately. Our goal is to ensure your satisfaction with our products, and our dedicated team is ready to assist you promptly and courteously.
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