What is your return policy?

Our return policy at Sewelldirect.com is designed to be hassle-free for our customers. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. Items must be in their original condition and packaging, with all accessories included. To initiate a return, simply contact our customer service team and provide them with your order information. We will provide you with a return authorization number and detailed instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. Once the returned item is received and inspected, we will issue your refund promptly.