What is the return policy for Seriouschai.com?

Serious Chai has a return policy that is designed to ensure customer satisfaction while maintaining their commitment to quality. Customers who purchase products from Serious Chai have the opportunity to return items within a specified timeframe, typically within thirty days from the date of purchase. To qualify for a return, the items must be unopened and in their original packaging. This policy reflects the company's focus on providing fresh, high-quality chai products, which may not be suitable for return once opened. If customers have received a damaged or defective product, Serious Chai generally encourages them to reach out to the company for assistance in resolving the issue. It is important to note that any return shipping costs may be the responsibility of the customer unless there was an error on the company's part. For the most accurate and current details regarding the return policy, customers are recommended to visit the Serious Chai website. This will provide the latest information and any specific instructions that need to be followed for returning products.