What is the return policy for Seriouschai.com?

At Seriouschai.com, we understand that sometimes returns are necessary. That's why we offer a hassle-free return policy. If for any reason you are not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer service team with your order details and reason for return. Please note that the item must be in its original condition, unused, and in its original packaging. Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned item, we will process your refund promptly. Our aim is to ensure your complete satisfaction with our products and service.