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What is your cancellation policy?

Asked 3 months ago
Serenescape has a specific cancellation policy to ensure that both the clients and the organization have clear expectations. Typically, clients are required to provide notice at least 24 hours in advance for cancellations or rescheduling of appointments. This allows Serenescape to manage their schedule effectively and offer time slots to other clients who may be interested. If less than 24 hours notice is given, there may be a charge for the missed appointment. However, special circumstances can sometimes be considered, and it is advisable for clients to refer to the latest details on Serenescape's website or in their appointment confirmation materials for any updates or specific instructions related to their booked services. Checking these resources will provide the most accurate and up-to-date information regarding their cancellation policy.
Answered Oct 18th 2025

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