What if the item I received is damaged or defective?

If the item you received from Scrubcouture.com is damaged or defective, we apologize for any inconvenience caused and are here to assist you. Please contact our customer support team within 48 hours of receiving the order to report the issue. We may require you to provide some details and possibly images of the damaged or defective item. Once we have reviewed your case, we will provide you with further instructions on how to proceed. Our team will work diligently to resolve the issue, either by arranging a replacement or issuing a refund, depending on your preference and the availability of the item. Your satisfaction is our top priority, and we thank you for your understanding in such situations.