What is your return policy?

Our return policy at Scientificsonline.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange. The returned item must be in its original condition, unused, and accompanied by the original packing slip. However, please note that certain items, such as chemicals and perishable items, are non-returnable for safety reasons. Additionally, the cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part. We strive to provide a hassle-free return process and will promptly handle your return request. For more information and to initiate a return, please visit our Returns & Exchanges page on our website.