How long does it take to process a return?

At Schuler Shoes, we strive to make the return process as efficient as possible. Once your return is received at our warehouse, it typically takes 2-3 business days for our team to process and inspect the items. Please note that the processing time may vary during peak seasons or promotional periods. After the return is processed, your refund will be issued within 5-7 business days, depending on your original payment method. We will notify you via email once the refund has been initiated. For exchanges, the processing time may be slightly longer, as we need to check stock availability and ship the replacement item. If you have any questions or concerns regarding your return, our customer service team is always here to assist you.