Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order after it has been placed, but only if it has not been shipped yet. We understand that sometimes plans change or mistakes happen, and we want to accommodate your needs. To cancel or modify your order, please contact our customer service team as soon as possible with your order number. They will assist you in making the necessary changes or cancellations if it is still viable. However, please note that once your order has been shipped, we are unable to cancel or modify it. In such cases, you may need to wait for your package to arrive and then utilize our hassle-free return process if you wish to make any changes or seek a refund.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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