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What do I do if I accidentally place a duplicate order?

Asked 3 months ago
If a customer has accidentally placed a duplicate order with Save.co.UK, the first step is to review the order confirmation details in the email that was sent after the purchase. This will help confirm whether an additional order was indeed processed. If there is a duplicate, it is advisable to check the website for their return and cancellation policies, as these will provide guidance on how to proceed. Generally, many retailers allow customers to cancel or modify orders within a specific timeframe after placement. The customer may also want to gather relevant details such as order numbers and any other pertinent information that may assist when trying to resolve the matter. While Save.co.UK may have specific procedures in place for handling such situations, it is always beneficial to refer to the current web page for further instructions or contact information. This way, customers can ensure they are following the most up-to-date practices, and they can access support for any additional questions or concerns they may have regarding their order.
Answered Sep 9th 2025

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