What should I do if I receive a damaged item?

Asked a year ago
If you receive a damaged item from Sarah's Universe, please reach out to our customer service team as soon as possible. Provide details about the damage, including photos if possible, and we will be happy to assist you with a return or exchange. Your satisfaction is important to us, and we will work quickly to resolve the issue and ensure you receive a replacement item in good condition. Thank you for shopping with us!
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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