What is your return policy?

Our return policy at Sansageskin.com aims to ensure customer satisfaction. If for any reason you are unsatisfied with your purchase, you have 30 days from the date of delivery to initiate a return. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when received. We offer a full refund or exchange for the returned item. However, please note that shipping costs are non-refundable. To initiate a return, please contact our customer service team with your order details. They will guide you through the return process and provide you with a return shipping label. We strive to make the return process as hassle-free as possible and are committed to resolving any issues promptly.