What is your return policy?
Our return policy at Sandboxthreads.com is designed to ensure customer satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, you may return it within 30 days of the delivery date. We accept returns for items that are unworn, unwashed, and in their original condition. To initiate a return, simply contact our customer service team with your order details, and they will provide you with a return authorization number and further instructions. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once we receive the returned item, we will issue a full refund to your original payment method. For more details, please refer to our complete return policy on our website.
Answered May 3, 2024
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