Is there a program for low-income residential customers?

Yes, the San Francisco Public Utilities Commission offers programs to assist low-income residential customers. These programs aim to provide financial relief and help ensure that water and wastewater services remain affordable for families and individuals facing financial difficulties. One of the primary initiatives is the San Francisco Water Rate Assistance Program, which offers discounts to eligible low-income customers on their water and wastewater bills. Eligibility for this program typically depends on household income levels, and applicants may need to provide documentation to verify their financial status. The commission may also offer assistance through other means, such as water conservation programs, which can help reduce overall water usage and lower bills. It is important for interested customers to check the San Francisco Public Utilities website for specific details regarding eligibility criteria, application procedures, and any updates or changes to the programs. The website serves as a valuable resource for the most current information regarding assistance programs tailored for low-income households.