What is your return policy?

Our return policy at Saffron Rouge is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange. We accept returns on all unused and unopened items, including skincare and beauty products. To initiate a return, please contact our customer service team, who will assist you in the return process and provide you with a return authorization number. Please note that certain products may be non-refundable due to hygiene reasons. It is important to carefully read and comply with the return instructions provided. We are committed to resolving any issues you may have promptly and to making your shopping experience with us enjoyable.