How long does it take to receive support for technical issues?
Asked a year ago
Our team at SCSM Group strives to provide efficient support for technical issues. Upon receiving a support request, we prioritize resolving the issue as quickly as possible. Our response time may vary depending on the complexity and nature of the problem. However, in most cases, we are able to respond within 24 to 48 hours. Our dedicated support team is committed to troubleshooting and finding a solution promptly. We understand the importance of minimizing downtime and ensuring smooth operations for our clients. Rest assured that we are constantly working towards improving our response time and delivering quality technical support.
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