What is your return policy?

Our return policy at Ruralking.com allows customers to return most new and unopened items within 30 days of purchase for a full refund. However, some exclusions and conditions may apply. If you receive a defective or damaged product, please contact our customer service within 48 hours of receiving your order. We also accept returns for products that do not meet your expectations, but in these cases, a restocking fee may be deducted from the refund amount. Please ensure that all items are returned in their original packaging with all accessories included. Additionally, certain items such as clearance, final sale, and livestock cannot be returned. For further details or any specific inquiries, please refer to our detailed return policy on our website or contact our customer support team. We strive to provide a hassle-free and convenient return process for our valued customers.