Can I return a rug if I am not satisfied with my purchase?

Yes, Rugs-Direct.com offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your rug purchase, you have the option to return it. Simply contact our customer service within 30 days of receiving the product to initiate the return process. Our team will provide you with a return authorization number and specific instructions to proceed. It is important to note that the rug must be in its original condition and packaging for a successful return. Once the returned rug is received and inspected, we will issue a refund for the original purchase price, excluding any shipping charges. Rugs-Direct.com aims to make the return process as seamless as possible, prioritizing customer convenience and ensuring a positive shopping experience.