What should I do if I receive a damaged item?
Asked 6 months ago
If you receive a damaged item from Rubybag.com, please contact our customer service team as soon as possible to report the issue. Provide details about the damage and include photos if possible. Our team will work with you to either replace the item or issue a refund. Customer satisfaction is our top priority, and we will do our best to resolve the situation promptly.
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