What is your return policy?

Our return policy at Rtdtrading.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free return process. Customers have 30 days from the date of delivery to return items in their original condition for a full refund or exchange. However, certain items like personalized or perishable goods may not be eligible for return. To initiate a return, simply contact our customer service team through our website or by phone, and they will provide you with detailed instructions. Please note that return shipping costs may apply, unless the return is due to a mistake on our part. We strive to make the return process as simple and convenient as possible, because your satisfaction is our top priority.