Can I cancel or modify my order after placing it?

Asked a year ago
Yes, customers have the option to cancel or modify their order after placing it on Royalsilkusa.com. However, it is important to note that this can only be done before the order has been processed and shipped. Once the order has been shipped, it cannot be canceled or modified. To request cancellation or modification, customers are encouraged to contact our customer service team as soon as possible. Please provide your order details, including the order number, to expedite the process. Our team will do their best to accommodate your request, depending on the order's current status. We strive to provide prompt and efficient customer service to ensure a satisfactory shopping experience with Royalsilkusa.com.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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