What is your refund policy?

Asked 6 months ago
Our refund policy at RoyalDiscount.com ensures customer satisfaction and provides a hassle-free experience. If you are not completely satisfied with your purchase, you can request a refund within 30 days of the original purchase date. To be eligible for a refund, the product must be unopened, unused, and in its original packaging. To request a refund, please reach out to our customer service team via email or phone, providing your order details and reason for the refund. Once your request is received and approved, we will provide you with instructions for returning the product. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs, unless the item received was defective or damaged. Upon receiving the returned product, we will inspect it for any signs of use or damage. Once approved, we will issue a refund within 5 business days using the original payment method. We strive to ensure a seamless refund process and are committed to resolving any issues promptly.
Answered Nov 2, 2023

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