What is your return policy?
Our return policy at Roundeyesupply.com aims to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you can request a return within 14 days of receiving the item. Returns are accepted for unopened and undamaged products only. Please note that certain items such as perishable goods, personal hygiene products, and custom-made items are non-returnable for safety and hygiene reasons. To initiate a return, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Refunds are issued within 7-10 business days after receiving the returned item. Please refer to our full return policy for any further details or exceptions.
Answered May 3, 2024
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