What is your return policy?

Asked 6 months ago
Our return policy at RonsHomeandHardware.com aims to provide you with a hassle-free shopping experience. We understand that sometimes items may not meet your expectations, hence we offer a 30-day return window for most products. To qualify for a return, items must be in their original condition, unused, and in the original packaging. However, certain items such as perishable goods, hazardous materials, or personalized items are non-returnable. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that return shipping costs may apply unless the return is due to a defective or incorrect item. Once we receive your returned product, we will process the refund promptly in the original form of payment. Keep in mind that some items may be subject to a restocking fee. Ultimately, our goal is your satisfaction, and we are committed to resolving any issue that may arise during your shopping experience.
Answered Nov 2, 2023

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