What is your return policy?
Our return policy at Rock-rebel.com is designed to provide our customers with a hassle-free experience. We understand that sometimes purchases may not meet expectations, and we are here to assist. If you are not completely satisfied with your purchase, we accept returns within 30 days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. However, certain items, such as personalized or intimate products, cannot be returned for hygiene reasons. To initiate a return, simply contact our customer support team with your order details, and they will guide you through the process. Please note that return shipping fees may apply, and refunds will be issued in the original form of payment within 7-10 business days after the return is processed.
Answered May 3, 2024
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