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How can I return an item purchased from Restoration Hardware?

Asked 5 months ago
Returning an item purchased from Restoration Hardware can be a straightforward process, provided the correct steps are followed. Restoration Hardware has specific return policies that vary depending on the type of item purchased. Generally, most items can be returned within a set period, typically thirty days from the date of delivery. Items that are personalized or specially ordered may have different terms and may not be eligible for return. To initiate a return, one should start by locating the order number and the associated receipt. This information is usually found in the confirmation email that was sent at the time of purchase. Restoration Hardware usually provides options to return items through their online portal. By visiting the current website, customers can find detailed instructions that guide them through the return process. If returning an item in store is an option, it is important to bring the original receipt as well as the item in its original packaging, if possible. For larger items that were delivered via white glove service, Restoration Hardware may arrange for the item to be picked up. Customers should ensure that the item is clean and free from damage to avoid any complications during the return process. For up-to-date information regarding returns, it is advisable to refer to the relevant section on the current website, which provides comprehensive policies and instructions.
Answered Jul 17th 2025

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