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What should I do if I have an issue with a custom order?

Asked 2 months ago
If a customer experiences an issue with a custom order from Repeatpossessions.com, it is important to first review the order details to ensure that all specifications were clearly communicated during the ordering process. This can help identify if there was any misunderstanding regarding the custom request. Next, the customer should check the website for any specific guidelines or policies related to custom orders, as Repeatpossessions.com may have particular procedures in place for addressing such concerns. If the issue remains unresolved after reviewing the order, the next step would be to reach out to the customer support team. The customer may find relevant contact information on the website, which can guide them on how to submit their concerns or questions regarding the custom order. When contacting support, it is beneficial for the customer to provide as much detail as possible about the issue, including order number, description of the problem, and any relevant images if applicable. This information can help the support team address the issue more efficiently. Overall, taking these steps can facilitate a smoother resolution process for custom order concerns.
Answered Oct 6th 2025

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