What should I do if I receive a damaged item?

If you receive a damaged item from Rememberdelaware.com, the first step is to carefully document the extent of the damage. Take clear photographs of the item, the packaging, and any other relevant details that illustrate the condition in which the item arrived. This documentation will be helpful for any claims or inquiries. Next, check the policies surrounding returns and exchanges as outlined on the current web page of Rememberdelaware.com. Familiarize yourself with the specific procedures they have in place for addressing issues related to damaged items. Often, there are instructions on how to initiate a return or exchange, including any necessary forms or information you may need to provide. Usually, there is a designated timeframe within which a customer must report the damage to be eligible for a resolution, such as a replacement or refund. It is advisable to act promptly. Lastly, if you cannot find the information you need on the website, look for contact information on the current page to seek further assistance regarding your situation. Engaging with customer service may facilitate a quicker resolution.