What if the item I received is damaged or defective?

If you receive a damaged or defective item, rest assured that Rcaccessory.com is committed to resolving the issue promptly. We understand the inconvenience caused and aim to provide the best possible customer service. To address this concern, please contact our customer support team within 48 hours of receiving the package. Our friendly representatives will guide you through the return or replacement process. We may ask for specific details, such as photographs or a description of the damage or defect, to assist us in resolving the issue effectively. Upon verification, we will arrange for the return shipping at no cost to you. You may choose to receive a replacement or opt for a refund, which will be processed promptly. Customer satisfaction is our priority, and we will make every effort to ensure you receive a fully functional product.