What is your return policy?

Our return policy at Rawhide Distributors is customer-oriented, ensuring satisfaction with your purchases. If for any reason you are not completely satisfied with your order, you can initiate a return within 30 days of the purchase date. Items must be returned in their original condition and packaging, with all tags and labels intact. We kindly ask that you provide proof of purchase, such as the order confirmation email or receipt. Once we receive the returned item, we will inspect it and process your refund or exchange accordingly. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error. Our dedicated customer service team is available to assist you throughout the return process and address any concerns you may have.