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What should I do if my order is not received?

Asked 5 months ago
If an individual does not receive their order from Quisqueyana, there are several steps that can be taken to address the situation. First, it is advisable to check the order confirmation email for any shipping details or tracking information provided. This information may indicate the current status of the shipment, including any delays or issues that might have arisen during transit. Secondly, it is important to verify that the shipping address entered at the time of the order is accurate, as errors can lead to delivery problems. In the event that the tracking information shows that the package has been delivered but it is not in the expected location, a search of the surrounding area is recommended, as packages can sometimes be left in designated safe places or with neighbors. If all else fails, looking on the Quisqueyana website for any customer service resources or support information would be helpful. They may provide an avenue for reporting missing packages or obtaining further assistance. Remember that timely action is important to resolve any issues efficiently.
Answered Jun 26th 2025

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