Can I cancel or modify an order after it has been placed?

Yes, you can cancel or modify an order placed on Quill.com, but it is subject to certain conditions. Quill.com understands that changes may be necessary, so they allow cancellations or modifications before the order is shipped. However, once an order has been shipped, it cannot be canceled or modified. To cancel or modify an order, you can contact Quill.com's customer service via phone or live chat as soon as possible. They will assist you in making the necessary changes or canceling the order if it hasn't been shipped yet. It is important to act quickly to ensure timely resolution. Once the order has been canceled, Quill.com will issue a refund according to their refund policy.