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Can I exchange an item I bought online in-store?

Asked 5 months ago
Quiksilver generally allows customers to exchange items purchased online in-store. However, there are certain conditions that may apply. Items that are eligible for exchange usually need to be in their original condition, unworn, and with all tags attached. It is important to have a receipt or proof of purchase available, as this may be required to process the exchange smoothly. Some items, such as swimwear or undergarments, may have specific return policies, so it is advisable to check the details on the Quiksilver website for any restrictions or guidelines related to those products. The exact store policy may vary from location to location, so it is a good idea to speak with an associate when you visit the store. For complete information, customers are encouraged to refer to the Quiksilver website, where they can find comprehensive details about returns and exchanges, including contact information for additional questions.
Answered Jul 18th 2025

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