What is your return policy?

Our return policy at Qualitytoys.com is designed to ensure customer satisfaction and provide a hassle-free shopping experience. We understand that sometimes products may not meet our customers' expectations, and we are committed to resolving any issues promptly. If you are not satisfied with your purchase, we offer a 30-day return window from the date of delivery. To initiate a return, simply contact our customer service team, and they will guide you through the process. We accept returns for items in their original condition, unused, and with all original packaging intact. Please note that some products, such as personalized items or clearance sale items, may not be eligible for return. Once your return is received and inspected, we will process a refund or exchange accordingly. Refunds will be issued to the original form of payment, and exchanges can be made for a different product of equal value. We value your satisfaction and strive to provide the highest quality toys for you and your loved ones.