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What is your return policy?

Asked 2 years ago
Qualitybath.com offers a return policy that is designed to be fair and accommodating to its customers. Generally, items that are in their original condition can be returned within a specified period, often around thirty days from the date of delivery. This typically includes returns for reasons such as dissatisfaction with the product or ordering the wrong item. It is important to note that some items may be subject to restocking fees, particularly for special order products or items that have been opened or used. To initiate a return, customers generally need to ensure that the product is in its original packaging, along with any included manuals or accessories. The return process usually involves obtaining a return authorization, which can often be done through the website. Refunds are typically processed once the item has been received and inspected by the Qualitybath.com team. For the most accurate and detailed information regarding the return policy, customers are encouraged to refer to the relevant section on the Qualitybath.com website, as policies may change over time or have specific exceptions.
Answered Oct 9th 2025

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