What is your return policy?

Our return policy at Pyramidcollection.com ensures customer satisfaction. If you are not completely satisfied with your purchase, you can return any item within 30 days of receipt for a refund or exchange. We request that the item is unused, in its original packaging, and in the same condition as when received. Some categories have specific return requirements, such as lingerie and swimwear, which must have all tags and protective liners intact. Certain personalized, clearance, or final sale items may not be eligible for return. To initiate a return, simply contact our customer service team with your order details and reason for return. Our team will guide you through the process and provide shipping instructions. Please note that return shipping costs may apply.