What is your return policy?

Our return policy at Puremodern.com is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. We accept returns of all unopened and unused items in their original packaging. However, certain items such as custom-made products and clearance items may not be eligible for returns. To initiate a return, simply contact our customer service team who will guide you through the process and provide a return authorization. Please note that return shipping costs are the responsibility of the customer, unless the return is due to our error. We strive to make the return process as hassle-free as possible while maintaining a commitment to our customers' happiness.