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What is your return policy?

Asked 2 years ago
PSSL has a return policy that is designed to be fair and accommodating for customers, but the specific details may vary depending on the item and the circumstances surrounding the return. Generally speaking, items can typically be returned within a specified period of time, often within thirty days of the purchase date, provided they are in their original packaging and condition. Certain items, such as opened software or special order products, may not be eligible for return due to their nature. Customers are usually required to include proof of purchase, such as a receipt or order number, when returning an item. If an item arrives damaged or defective, PSSL usually encourages customers to contact them promptly to resolve the issue, potentially with options for replacement or refund. It is typically essential for customers to carefully read any specific return instructions that may accompany their order or are detailed on the PSSL website. For the most accurate and updated information regarding the return policy, customers are encouraged to review the current web page, where they can find the necessary details and any specific guidelines that may pertain to items being returned to PSSL.
Answered Oct 14th 2025

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