What is your return policy?

Our return policy at Protherapysupplies.com is straightforward and customer-focused. We understand that sometimes a purchase may not meet your expectations or requirements. That's why we offer a hassle-free return process. If you are not satisfied with your order, you can initiate a return within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received. We kindly ask you to provide the original receipt or proof of purchase. Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to an error on our part. Your satisfaction is our priority, and we strive to make the return process as simple and convenient as possible for you.