If a product from Prosource Performance Products arrives damaged, it is important to take the appropriate steps to address the situation. First, inspect the delivery thoroughly upon arrival. Take photographs of the damage, as this documentation can be useful for any claims or communications with Prosource Performance Products. If the packaging is also damaged, it is advisable to photograph it as well.
Next, review the return and warranty policy outlined on the Prosource website, as this will provide guidance on the process for reporting damage and requesting a replacement or refund. It is typically a good idea to reach out to Prosource Performance Products to report the issue as soon as possible. While the specific procedures may vary, most companies have a customer service channel dedicated to addressing such concerns.
In many cases, contacting Prosource through the information provided on their website will yield the best guidance for resolving any issues with damaged products. Following the specified procedures will help ensure a satisfactory resolution to the matter.
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