Can I change or cancel my shipment with Pronto Envios?

Yes, Pronto Envios does allow customers to change or cancel shipments, but the specific procedures and policies may vary depending on factors such as the stage of the shipment, the service selected, and the terms you agreed to at the time of booking. Generally, it is advisable to act quickly if you need to make changes to a shipment. Once a package is in transit, options for alteration may become limited. To change or cancel a shipment, customers usually need to access their account or the section of the website dedicated to shipment management. Here, one can find options to modify shipment details or initiate a cancellation process. Some changes may require additional steps or may incur fees, so it is important to review any terms associated with the service you selected. Additionally, when looking to cancel a shipment, customers should be aware of any deadlines or restrictions that may apply. Some services might have specific cut-off times after which changes cannot be made. For the most accurate and detailed information regarding the cancellation or modification of a shipment, it is wise to check the Pronto Envios website, which should provide explicit guidelines relevant to your situation. Keep in mind that direct assistance may be available through their customer service channels.