What is your return policy?

Our return policy at ProductExpress.com is designed to ensure customer satisfaction and allows for a hassle-free return process. If for any reason you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. To be eligible for a return, the product must be unused and in its original condition, with all tags and packaging intact. Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping method to ensure your return reaches us safely. Once the returned item is received, we will process the refund or exchange within 10 business days. Please note that certain items, such as personalized or perishable products, may not be eligible for return. For further details and to initiate a return, please visit our Returns & Exchanges page on our website.