What is your return policy?

Our return policy at Printrunner.com ensures customer satisfaction and hassle-free shopping experience. If you are unsatisfied with your purchase, we accept returns within 30 days of delivery. To initiate a return, simply contact our customer support team and provide the order details. Please note that custom printed products can only be returned if faulty or damaged. To be eligible for a return, the item must be in its original condition and packaging. Once we receive and inspect the returned item, we will issue a refund for the purchase amount, excluding shipping fees. We strive to process refunds promptly, usually within 3-5 business days. However, the refund may take longer to reflect in your account depending on your bank or payment provider. For further details, please visit our Returns and Refunds page on our website or reach out to our customer support team for any specific concerns or queries. Your satisfaction is our utmost priority.