What is your return policy?

At Primarysafes.com, we strive for customer satisfaction and offer a hassle-free return policy. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of the delivery date. We accept returns on products that are unused, in their original packaging, and in the same condition as when received. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that certain items, such as personalized products or items marked as final sale, may not be eligible for return. Once the returned item is received and inspected, we will issue a refund to your original payment method. Feel free to reach out to our dedicated customer service team for any further assistance.