What is your return policy?

Our return policy is designed to ensure customer satisfaction and hassle-free returns. If you are not completely satisfied with your purchase from Prettypartyplace.com, you may return the item within 30 days of receipt for a full refund. All items must be returned in their original condition, with tags and packaging intact. We do not accept returns on customized or personalized items, as well as on final sale items. To initiate a return, simply contact our customer service team with your order details, and we will provide you with a return authorization number. Please note that return shipping fees are the responsibility of the customer, unless the item arrived damaged or was received in error. For more detailed information, please refer to our Returns and Exchanges page on our website. At Prettypartyplace.com, we strive to provide excellent customer service and ensure that you are happy with your purchase.